Thank you for choosing Peak Paradise. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you use our services, including processing payments through Razorpay.

1. Information We Collect

We may collect the following information to facilitate your booking and ensure a smooth experience:

• Personal Information: Name, email address, phone number, and other necessary contact details.
• Payment Information: For processing payments, we collect payment details such as debit/credit card information via Razorpay, our trusted payment gateway.
• Other Information: Any additional information you provide us through inquiries, feedback, or during registration.

2. How We Use Your Information

We use the information we collect to:

• Process your booking and payment.
• Provide you with important updates related to your booking.
• Improve our services, website, and user experience.
• Comply with legal requirements and prevent fraud.

3. Sharing Your Information

We respect your privacy and do not sell or share your personal information with third parties except as necessary to:

• Process payments through our payment gateway, Razorpay.
• Comply with legal obligations.
• Protect our rights and prevent fraudulent activity.

Razorpay handles all payment processing in accordance with their own security and privacy policies. For more information on Razorpay’s privacy practices, please refer to Razorpay Privacy Policy.

4. Data Security

We take data security seriously and use reasonable safeguards to protect your personal information. We use SSL encryption and secure servers to keep your data safe and restrict access to authorized personnel only.

5. Payment and Cancellation Policy

• Payments: All payments are securely processed through Razorpay. We do not store your payment information on our servers.
• No Cancellation Policy: Once payment has been completed, cancellations or refunds are not permitted. Please be sure to review all details carefully before making your final payment.

6. Your Rights

You have the right to:

• Access and update your personal information.
• Request the deletion of your personal data, subject to legal and operational limitations.
• Withdraw consent for us to use your information in certain ways, where possible.

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and your continued use of our services signifies your acceptance of these updates.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

• Email: peakparadise.in@gmail.com